Driver Issues
If you are having driver problems (missing templates, stampcreator window not opening when printing, etc.) do the following.
- Close any open programs
- Go to printers and faxes, and delete any brother printers appearing there
- Download the following file: BrotherDelete.bat
- run the downloaded file, if a window pops up saying the printer could not be deleted, click ok to continue
- Once finished all brother driver files should be gone, follow the instructions on the main page to reinstall the printer driver.
Click here to return to the main page