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Work With Us!
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Why Sterling?
Working at Sterling means embracing diverse people, ideas and perspective. As a team, we work together to evolve our workplace culture and encourage our people to feel valued and engaged.
At Sterling, you will join an exceptional group of people who are committed to developing the services and solutions that differentiate us in the industry. We strive to create and maintain an open and accessible working environment. We are committed to equal employment opportunities for all.
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About Sterling
Founded in 1945, Sterling Marking Products is a proud, innovative, Canadian company, that has grown into one of North America’s largest manufacturers of custom marking products who have become much more than stamps. We have product solutions for all industry and business types with our diverse range of marking, signage, printing, graphics, legal, and industrial products. Quality products, exceptional customer service, over 100 amazing employees, and worldwide sales is the foundation of what makes Sterling a recognized industry leader and your dedicated business products supplier. Thank you for choosing Sterling, we look forward to sharing your success.
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Our Values
To our clients: integrity, innovation and effective solutions.
To our company: commitment, enthusiasm and talent.
To each other: respect, support and partnership.
To our community: involvement, compassion and responsible action.
To our competitors: inspiration and leadership.
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We are always looking for talented and skilled people.
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CURRENT OPENINGS
Please apply to humanresources@sterling.ca
Quality, Process & Improvement Technologist
Full-time: Monday to Friday
Department: Quality Planning & Engineering Department
Report Timings: 8:30AM – 5 PM
Reports To: Quality Planning & Engineering Department
Purpose of Position:
Result Areas of the Position:
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Update and maintain all forms related to Sterling’s work instructions, policies, procedures, Health & Safety, Environmental and Quality Management Program including> MSDS, JHSC, WSIB, WHMIS, Waste and Quality Management Administration
Qualifications:
Activities and Tasks:
Perform activities required by the ISO 9001 and Sterling Quality Management System
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Sales Support/Graphic Artist
Full-time: Monday to Friday
Department: Sales Support / Customer Service
Report Timings: 8:30 AM to 5 PM
Reports To: Marketing & Customer Service Manager Supervised by Director of Manufacturing
Purpose of Position:
- Work directly with sales support stakeholders and key customers to understand and interpret customer needs and product details, including image manipulation.
- Support graphic design initiatives in Marketing dept and client facing programs.
Qualifications:
- Graphic Design training and knowledge for print and/or physical media.
- General knowledge of production printing and signage (offset, digital and wide format/signage) and workflow processes a requirement. Detail oriented with the ability to handle administrative tasks efficiently.
- Strong interpersonal skills with the ability to communicate with teammates and clients effectively.
- Understanding of customer relationship and service best practices.
- Effective written communication.
- Ability to work with minimum supervision.
- Exceptional organizational and follow through skills.
- Presentation skills in online and in person environments.
- Very detail and task oriented.
- Self-motivated.
- Ability to function well in a fast-paced multi-task environment; thrive on challenges.
- Degree /diploma in Graphic Design or design capabilities demonstrated through strong portfolio
- Proficient in Adobe CC Suite (Illustrator, Photoshop, InDesign, Acrobat).
- Proficient in Microsoft Office programs – with emphasis on Outlook, Excel, and Word.
- Team player.
- Ability to report and take delegation from potentially multiple stakeholders.
- Prompt reliable attendance, professional appearance.
- College or University graduate.
- This is an on-site role.
- French proficiency is an asset.
Key Accountabilities:
Customer Service
- Determining goals and developing action plans to achieve them.
- Assist with large project management: (direct ships to clients, distributions, and kitting).
- Coordinating information, samples, proofs and pricing by email, phone, occasional in person meetings and walk in clients.
- Entering orders for print and signage products.
- Informal and formal quote preparation. Assist with special proposals.
- Coordinating pricing from various sources.
- Ensuring all quotes (internal/external) contain proper margin. Striving to increase margins based on market or situation of project.
- Coordinating sample production and approval process.
- Coordinating dynamic graphical template requirements.
- Coordinating activities with outside vendors.
- Ensuring effective communication between clients and all internal Sterling stakeholders.
- Assist with online meetings and demonstrations as required.
- Coordinate and maintain product information, pricing, and production details by Customer and Product.
- Participate in project success evaluations including sales reporting.
- Review open order reports to assist with ensuring accuracy and on-time order fulfillment.
Operations /Website Development
- Setting goals and maintaining task lists.
- Assisting with administrative, onboarding, development and coordination functions of assigned client projects and branded websites along with production workflow to maintain project plans.
- Responsible for maintenance of customer websites from order generation to shipping to final payment.
- Using Adobe suite, work with supplied images or research of required images to add to branded websites.
- Learn how to operate our CMS – content management system for the development of new sites and the editing of existing websites.
- Internal project and customer maintenance documents are maintained to support project/program, according to best practices and/or policy.
- Responsible to create goals to keep projects on schedule, solve problems and manage follow up in all stages of customer cycle.
- Face to face meetings with clients if required to assist sales representatives and enhance relationships with key clients.
- Other graphic design projects as assigned.
Benefits & Perks:
- Dynamic and caring company culture.
- Paid day off for your birthday once completed one year of service.
- Social Club that plans BBQ’s, pizza lunches, 50/50 draws, holiday parties, special events and more.
- Coffee Talk/ Company Events – regular updates about the company and people. Free coffee and treats!
- Located in Northwest London is close to many restaurants, shopping, other businesses, and green space.
- Convenient on-site free parking.
- Employee Assistance Program.
- Extended health care.
- Pension plan eligible after 1 year of service.
Perform activities required by the ISO 9001 and Sterling Quality Management System
Please apply to humanresources@sterling.ca
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Graphics Platemaker: Photopolymer Operator / Die Mounter / Etcher/Vulcanizer
Full-time: Monday to Friday
Department: Graphics/ Manufacturing
Reports to: Director of Manufacturing
Purpose of the Role:
- Manufacturing photopolymer, rubber, silicone, and magnesium plates according to specifications.
- Planning and managing project timelines and schedules effectively.
- Completing and maintaining accurate reports and paperwork for ongoing projects.
- Building and maintaining strong relationships with clients, potential clients, and employees.
- Performing routine maintenance on machinery to ensure optimal functionality.
Results Areas of Position:
- Manufacture high-quality photopolymer, rubber, silicone, and magnesium plates according to specifications and work orders.
- Plan and manage project timelines effectively, ensuring efficient use of resources and meeting deadlines.
- Complete and maintain accurate records and reports for ongoing projects.
- Foster strong relationships with clients, potential clients, and colleagues.
- Ensure all machinery and equipment are properly maintained, calibrated, and functioning optimally.
Qualifications:
- Working knowledge of flexographic printing and processes.
- High school diploma or equivalent.
- Basic computer skills with experience in graphic design programs.
- Mechanical aptitude and proactive problem-solving skills (an asset).
- Ability to work independently with minimal supervision and collaboratively with staff.
- Comfortable in a fast-paced, multi-department environment with multiple tasks.
- Flexibility in working hours and reliable attendance.
- Strong work ethic and ability to lift 20-60lbs with good coordination.
- Background security check required.
Activities & Tasks:
- Prepare and vulcanize rubber/silicone plates according to customer specifications and yellow dockets, and grind plates as needed.
- Produce high-quality photopolymer plates for liquid and sheet systems, and magnesium plates, meeting customer specifications.
- Set up and maintain equipment, performing routine maintenance tasks.
- Perform tasks such as changing washout systems, acid baths, rolls, and inks as required.
- Maintain a clean and safe working environment.
- Order materials and supplies as needed, and record and submit reports.
- Follow up with customers to ensure satisfaction and resolve issues.
- Keep management informed and submit reports as required.
- Collaborate positively with colleagues and contribute to a team-oriented environment.
- Assist with quoting special proposals and accompany field sales calls when needed.
- Able to lift 20-60lbs up to heights of 36”.
How to Apply
If you're ready to join a dynamic team and grow your career with Sterling, we would love to hear from you! Please apply to: humanresources@sterling.ca
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