Work With Us!

Why Sterling?
Working at Sterling means embracing diverse people, ideas and perspective. As a team, we work together to evolve our workplace culture and encourage our people to feel valued and engaged.  

At Sterling, you will join an exceptional group of people who are committed to developing the services and solutions that differentiate us in the industry. We strive to create and maintain an open and accessible working environment. We are committed to equal employment opportunities for all.

About Sterling
Founded in 1945, Sterling Marking Products is a proud, innovative, Canadian company, that has grown into one of North America’s largest manufacturers of custom marking products who have become much more than stamps. We have product solutions for all industry and business types with our diverse range of marking, signage, printing, graphics, legal, and industrial products. Quality products, exceptional customer service, over 100 amazing employees, and worldwide sales is the foundation of what makes Sterling a recognized industry leader and your dedicated business products supplier. Thank you for choosing Sterling, we look forward to sharing your success.

Our Values
To our clients: integrity, innovation and effective solutions.

To our company: commitment, enthusiasm and talent.

To each other: respect, support and partnership.

To our community: involvement, compassion and responsible action.

To our competitors: inspiration and leadership.

We are always looking for talented and skilled people.

CURRENT OPENINGS

Please apply to humanresources@sterling.ca

Quality, Process & Improvement Technologist 

Full-time: Monday to Friday 

Department: Quality Planning & Engineering Department 

Report Timings: 8:30AM – 5 PM 

Reports To:  Quality Planning & Engineering Department  

Purpose of Position: 

  • Provide required support for QPED Department to update Sterling’s Quality, Health & Safety, and Environmental Management System 

  • Monitor manufacturing processes to identify ways to reduce losses, decrease time requirements, improve quality and equipment maintenance. 

Result Areas of the Position:  

  • Implement ISO 9001 Quality Management Standards in Sterling Marking Products Inc. ISO 9001 Quality Manual.   

  • Update and maintain all forms related to Sterling’s work instructions, policies, procedures, Health & Safety, Environmental and Quality Management Program including> MSDS, JHSC, WSIB, WHMIS, Waste and Quality Management Administration 

Qualifications: 

  • PC knowledge and experience in word processing, spreadsheets, and database management. 

  • Should have relevant Manufacturing / Quality / EH&S compliance  

Activities and Tasks: 

  • Ensure adherence to safety rules and practices 

  • Plan, estimate or schedule production work 

  • Recommend corrective or preventive actions to ensure or improve product quality or reliability 

  • Identify opportunities for improvements in quality, cost or efficiency of automation equipment 

  • Maintenance of factory production equipment 

  • Prepare quality Management System Reports from Quality records i.e. Reject Tags, Internal/External Audits, Non-Conformances 

  • Word processing of quality system documentation: policies and procedures, forms, and work instructions 

  • Material Safety Data Sheet (MSDS) revision and maintenance.  

  • Administrative requirements of Hazardous Material Storage, Handling, Containment, and Disposal 

  • Assist in design, evaluation and installation of new equipment  

  • Redesign existing equipment/processes/plant layout 

  • Assist research & development in the planning, design, set-up and conducting of tests 

  • Other office duties as assigned 

 

Perform activities required by the ISO 9001 and Sterling Quality Management System 

Print - Sales Support Associate 

Full-time: Monday to Friday

Department: Customer Service

Reports to: Marketing & Customer Service Manager

Purpose of Position:

To be the contact person to support special customer projects and day-to-day account activities for all business units with emphasis on print and signage. Work directly with account managers and key customers to understand and interpret customer needs and product details, including strategic pricing.

Result Areas of the Position:

· To improve Sterling’s position relative to the ‘8 competitive factors’

· Price

· Profit margin

· Quality of Design

· Quality of Manufacturing

· On Time Performance /product delivery/phone calls returned/product quotes

· Lead Time/Turnaround

· Features and Services (value added non product contributions)

· Sales / Marketing / Brand Name / Reputation

· Acting on action plans to meet goals.

· Ensure ISO 9001 quality control compliance and documentation.

Qualifications:

· Effective in person and written communication and interpersonal skills.

· General knowledge of production printing and signage (offset, digital and wide format/signage) and workflow processes a requirement.

· Understanding of costing and pricing systems to strategically provide pricing for high profit projects.

· Ability to work with minimum supervision.

· Experience working with and negotiating with external suppliers.

· Exceptional organizational and follow through skills.

· Very detail and task oriented

· Self-motivated

· Ability to function well in a fast paced multi-task environment; thrive on challenges

· Able to critically evaluate and perform manipulation tasks to professionally designed graphic files.

· Knowledge of Adobe Acrobat and PDF Manipulation is a strong asset.

· Knowledge of Adobe illustrator is an asset.

· Proficient in Microsoft Office programs – with emphasis on Outlook, Excel, and Word

· Team player

· Ability to report and take delegation from potentially multiple stakeholders.

· Prompt reliable attendance, professional appearance.

· College or University graduate

· Valid full G drivers’ licence and willingness to occasionally drive on major highways.

· Data enabled smartphone strongly advised.

Key Accountabilities:

• The autonomy to make decisions, take leadership on projects, to plan collaboratively and consultatively with production and senior management.

• Determining goals and developing action plans to achieve them.

• Point of contact for internal and external clients

• Assist with large project management: (direct ships to client, distributions, and kitting)

• Coordinating information, samples, proofs and pricing by email, phone, occasional in person meetings and walk in clients.

• Entering orders for print and signage products. Invoicing as required.

• Informal and formal quote preparation. Assist with special proposals.

• Coordinating pricing from various sources

• Ensuring all quotes (internal/external) contain proper margin. Striving to increase margins based on market or situation of project.

• Coordinating sample production and approval process

• Coordinating dynamic graphical template requirements

• Coordinating activities with outside vendors

• Weekly or bi-weekly meetings with production team designed to communicate upcoming large jobs or projects.

• Ensuring effective communication between clients and all internal Sterling stakeholders

• Responsible to create goals to keep projects on schedule, solve problems and manage follow up.

• Scheduling periodic meetings, preparing meeting agenda /minutes and following up and implementing action plans.

• Conduct online meetings and demonstrations as required.

• Coordinate and maintain product information, pricing, and production details by Customer and Product.

• Participate in project success evaluations including sales reporting.

• Participate in tradeshow booking, preparation, and presentation as required.

• Review open order reports to assist with ensuring accuracy and on-time order fulfillment.

• Face to face meetings with clients if required to assist sales representatives and enhance relationships with key clients.

• Other duties or projects assigned.

Benefits & Perks:

• Dynamic and caring company culture.

• Paid day off for your birthday once completed one year of service.

• Social Club that plans BBQ’s, pizza lunches, 50/50 draws, holiday parties, special events and more.

• Coffee Talk/ Company Events – regular updates about the company and people. Free coffee and treats!

• Location in Northwest London close to many restaurants, shopping, other businesses, and green space.

• Convenient on-site free parking.

• Employee Assistance Program.

• Extended health care.

• Pension plan eligible after 1 year of service.

Perform activities required by the ISO 9001 and Sterling Quality Management System

Please apply to humanresources@sterling.ca