Terms and Conditions

Please read the following terms and conditions of use before using this web site.

All users of this site agree that access to and use of this site is subject to the following Terms and Conditions, our Privacy Policy and applicable law. If you do not agree to any of the foregoing you may not use this site.


These Terms and Conditions are applicable to you upon your access of use of any area of or content on this site. These Terms and Conditions may be modified or terminated by Sterling Marking Products Inc. without prior notice to you at any time for any reason. Any such modification or termination will be effective immediately following the posting or removal of such terms of conditions from this site. You agree to review these Terms and Conditions from time to time and agree that any subsequent use by you of this site following changes or termination of any of the terms or conditions shall constitute your acceptance of all such changes or termination. The provisions relating to copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Copyright and Trade Marks

The copyright in this website and all materials contained in it is owned, or licensed by Sterling Marking Products Inc. This web site, as a whole, or in part, may not be reproduced without the express prior written consent of Sterling Marking Products Inc. To obtain such consent, please contact our marketing department at salesdept@sterling.ca or 1-800-265-5957 x354

the Mark Maker Logo

Sterling™ and MARK MAKER® are trademarks of Sterling Marking Products Inc. All other brand names, product names and trademarks are the property of their respective owners.


This site and the materials and products in this site are provided on an "as is" and without warranties of any kink, whether expressly or implied, to the fullest extent permissible pursuant to applicable law. Sterling Marking Products Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that make the site available are free of viruses or other harmful components. Sterling Marking Products Inc. does not make any warranties or representations regarding the use of the materials in this site, including suggested pricing of Sterling Marking Products Inc. products, if any, in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability

Sterling Marking Products Inc. shall not be liable for any direct, special or consequential damages that result from the use of, or the inability to use, the materials on this site, even if Sterling Marking Products Inc. has been advised of the possibility of such damages.


These Terms and Conditions and your use of this site shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflicts of laws provisions thereof

Use of Site

Harassment in any manner or form on this site, include via email and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, include a Sterling Marking Products Inc. or other licensed employee, host or representative as well as other members of visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity right, abusive, illegal, or otherwise objectionable which many constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. You may not disrupt, place unreasonable burdens or excessive loads on, interfere with or attempt to gain unauthorized access to any portion of this site, its computer systems, servers or networks. You further agree that by uploading, posting or otherwise transmitting through or to this site any content, you grant to Sterling Marking Products Inc., its successors and assigns, a non-exclusive, world-wide, royalty free, perpetual, non-revocable license to use or distribute such content in any manner otherwise that as stated in Sterling Marking Products Inc.'s Privacy Policy.

Participation Disclaimer

Sterling Marking Products Inc. does not and cannot review all communications and materials posted to or created by users accessing the site and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user generated content on the site, Sterling Marking Products Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Sterling Marking Products Inc., reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Sterling Marking Products Inc. at its sole discretion and without liability or prior notice to you.


You agree to indemnify, defend, and hold harmless Sterling Marking Products Inc. and its affiliates, and their officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers" from and against all losses, expenses, damages and costs, including account (including negligent or wrongful conduct) by you of any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Sterling Marking Products Inc. may choose various third-party websites to link to and from its own site. However, even if the third party is affiliated with Sterling Marking Products Inc., Sterling Marking Products Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Sterling Marking Products Inc. Sterling Marking Products Inc. has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices of the content of such web sites, whether or not Sterling Marking Products Inc. has been advise of such privacy practices or content by you or any other party. These linked sites are only for your convenience and therefore you access them at your own risk. Sterling Marking Products Inc. acknowledges and appreciates links to the www.sterling.ca website. Links should go directly to the homepage at www.sterling.ca. Linking directly to other pages within the site or framing content on the site is prohibited without prior written consent.

Lifetime Guarantee - Stamps

Our custom ProStamp, PS Upright Stamp and Xstamper stamps are guaranteed against defects in workmanship and materials for as long as you own them, under normal usage, proper care and proper re-inking. They must be re-inked with our re-inking ink of the same colour and stamp type. Should something occur, we will repair or replace the defective stamps with the same size, style, impression and colour of the original defective model. Stamp must be returned where purchased.

Lifetime Guarantee - Embosser

Our custom Mark Maker Embosser is guaranteed against defects in workmanship and materials for as long as you own it, under normal usage and care. Should something occur, we will repair or replace the defective embosser with the same size, style and impression of the original defective model. Embosser must be returned where purchased.


While we welcome email inquiries, email sent over the Internet is not secure and may be lost, intercepted, or altered. If you send personally identifiable information to us via email, we will not be liable if it is lost or intercepted, altered or misused by someone else.

Website Privacy

Like most other commercial websites, we may monitor traffic patterns, site usage and related site information to optimize your visit to our website. We know your time is valuable and you don't want to waste it. To help save you time, we use a special feature called a "cookie" to help us provide customizable services to our customers. Cookies are like mini-files that live on your hard drive and save your preferences so you do not have to re-enter the same information over and over again. Cookies do not damage your system or impair its functioning in any way. You can choose whether to accept cookies by changing the settings of your browser. If you choose not to accept cookies, your experience on this web site may be diminished and some features may not work as intended.